- Information we collect
- Uses of information
We will not give, sell, trade, barter for baubles or motorcycle parts, pet supplies, or in any way release your information to any third parties (unless Uncle Sam subpoenas us) except to comply with applicable laws or to protect our visitors or the public. We do not partner with nor share any of your information with any advertising or other company (we dislike telemarketers as much as you do). Our two major uses of the information that we collect is to improve our service and our website to enhance our visitors' experiences, and to keep you up to date with all things happening within our company.
Certain personal information is more critical than others, such as individual social security numbers, or credit card numbers. Any/all processing done for Unisance, LLC is done by third party providers in order for instance, to process a charge. For this reason, we use the industry standard Secure Sockets Layer (SSL) to encrypt personal information so that it cannot be accessed by unauthorized people. In any case, we will never ask for your individual social security numbers. In some cases certain clients may ask us to keep their credit card information on file to facilitate future purchase. In this case, they have likely not used a cart or other automated device, but called our office to process the charge somewhat manually. We avoid this at all costs! We'd rather NOT have your credit card number! As further protection for our customers, all Unisance, LLC employees and contractors have signed a Non-Discloser statment that stays on record in our office. A copy of such can be provided upon request.
- Your credit card charges
Any/all charges that will post to your credit card will be from "Unisance, LLC". GrantHolmes.com, Unisance.com, AkivaTech.com, WebVideoActor.com, PerfectlyPawsible.com and TheBizConnectGuy.com are all 'business units" under the Unisance,LLC group of companies and will charge through Unisance, LLC
- Visitor Options
Refunds & Cancellations
We strive to ensure the satisfaction of all our customers purchasing products or services from our company and business units. Some guidelines for refunds or cancellations...
- Tickets to events
There will be no refunds on tickets purchased for a event produced by Unisance, LLC unless the event is cancelled by us. In the case where a event is cancelled, you will be contacted and offered the option of credit towards another event or event, or refund to your credit card. Please allow 14 days for the credit to be applied.
- Tickets/admission to seminars or workshops>
For seminars or workshops (like PLUG ME), just express your disatisfaction with the workshop and your money will cheerfully be refunded in the maner it was made. In the case of credit card payment, please allow 7-14 days for the credit to be applied.
- Tickets/admission to other events, seminars or workshops
For other events, there may be specific refund policies. Please check website for that specific event. At this point in time, we don't have "other events" so are not prepared to make anything up to fit this scenario!
- Contract, hourly billing (services)
Each Unisance, LLC contract outlines specifics on refunds for hourly or contracted billing
Delivery of actual product (like CD's, T-Shirts or other stuff you can actually hold in your hands), will be made in 14-21 days (or in some cases, be specified as you purchase that actual product). In the case of back order or late product shipment to our offices, we will contact you and you may decide to wait for delivery or request a refund.
In the case of services (web site creation, designs or other stuff that you really can't hold in your hands), delivery is specifically outlined in the contract you will sign. You may request a copy of your signed contract at any time.